Business Opportunity Management For Automobile and Truck Dealerships
Here are our products:
1) Tango GoldMine TM
Our GoldMine TM based solution offers the same powerful functionality as our MSSQL based solution. If you currently own GoldMine, or have heard about it and how powerful it is, or else if you own older hardware technology, our GoldMine based solution will be ideal for you. Our Tango GoldMine suite of programs is made of the following:
2) GoldMine 6.7
A robust proven effective Contact Manager with all the functionalities you can think of.We have adapted GoldMine and created a series of additional features to make it Automobile Industry ready.
Visit www.frontrange.com for more information about GoldMine.
a) Tango Call Center
Our Do Not Call Registry compliant Call Center is a toolbar that interacts with GoldMine to help you perform the daily auto industry specific tasks. From completing calls, printing letters, envelopes and cards, reassigning the customers from salespeople who have left, producing mass mailings and emailings, recording and tracking complaints, recording customers'wishes, tracking appointments, and recording conversation through scripts, Tango Call Center will direct you through simple step-by-step procedures.
Download our PDF product brochures and find out more about the processes involved:
b) Tango Reporter
Tango Reporter is a simple one-step reporter which offers over 50 reports. Here is a list of some of the reports that are available to you:
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Daily Reports
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Showroom Control
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Daily Action Reports
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BDC Performance Reports
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Sales Opportunity Management Reports
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Service Reports
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c) ETango
Use eTango to automatically receive your Internet leads from the lead providers you subscribe from. ETango will receive the lead and automatically create a prospect record (if not already in the database) and will then start dispatching the lead to Internet Salespeople. Each salesperson gets a notification and has 10 seconds to take the lead before it is forwarded to the next salesperson. ETango even offers escalation templates to inform management if a lead has been sitting unattended in dispatch for too long. Here are the lead providers currently being supported:
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d) Tango Workplan Builder
The most interesting part of our Tango system is its ability to schedule reminders based on any combination of any field in our database, but also by calculating multiple occurrences (or lack thereof) of past completed activities such as calls, letters and emails, but also service visits, complaints, scripts, events, etc… Using our workplan builder, we can spot people who were not in for a specific period (ex: past 9 monhts), or people with maturing leases, or people with out of warranty vehicles who just spent a fortune in your service department.
Workplan builder is smart enough not to send too many letters or emails, or make too many calls to a customer, based on specific rules.
e) Tango DMS Link
Our DMS link will ensure that all of your customersdata is automatically updated in Tango. Information on customers, vehicles, service, deals, inventory, etc… is updated automatically on a daily basis. And Tango CallCenter will assist you in the merge process, to match delivered customers and sold prospects. Tango DMS link runs in the background early in the morning. This means it will not require any attention and will not bother your personnel.
f) IP Tango
IPTango was designed for salespeople. It is a simplified interface that will let salespeople access their workplan over the Internet. With IPTango, your salespeople will be able to complete their pending calls and send emails, from anywhere. It is fast and secure, and it updates your Tango database in real time. For Tango GoldMine or Tango Next Generation, IPTango is the solution for your sales team.