Our Do Not Call Registry compliant Tango Next Generation is a complete, in-house, Microsoft SQL based customer contact manager and includes the following features:

The most interesting part of our Tango system is its ability to schedule reminders based on any combination of any field in our database, but also by calculating multiple occurrences (or lack thereof) of past completed activities such as calls, letters and emails, but also service visits, complaints, scripts, events, etc… Using our workplan builder, we can spot people who were not in for a specific period (ex: past 9 monhts), or people with maturing leases, or people with out of warranty vehicles who just spent a fortune in your service department.

Workplan builder is smart enough not to send too many letters or emails, or make too many calls to a customer, based on specific rules.

Our DMS link will ensure all of your customer data is automatically updated in Tango. Information on customers, vehicles, service, deals, inventory, etc… is updated automatically on a daily basis. And Tango CallCenter will assist you in the merge process, to match delivered customers and sold prospects. Tango DMS link runs in the background early in the morning. This means it will not require any attention and will not bother your personnel.